Microsoft Denies the Using Users Data to Train AI Models Allegations and Reassures Data Safety

A new controversy is surfacing about Microsoft’s “connected experience” feature within Microsoft 365 Suite. Critics claimed that the company leveraged users’ data to train its large language model. 

However, Microsoft denies the allegations of using customer data to train AI algorithms from its Microsoft 365 applications, including Word and Excel.

In an email statement, a Microsoft spokesperson said to Reuters, “These claims are untrue. Microsoft does not use customer data from Microsoft 365 consumer and commercial applications to train foundational large language models.”

“The spokesperson added that the “connected experiences” enables features such as co-authoring and cloud storage, and has no connection to how the company trains its large language models.”

Microsoft communications head, Frank Shaw, said, “In the M365 apps, we do not use customer data to train LLMs.” This setting only enables features requiring internet access like co-authoring a document.” 

What are “connected experiences”? They are collaborative tools to enhance the user’s interface with more functionalities. Customers can be co-authoring, cloud storage access, intelligent suggestions, and real-time editing with the features of the connected experience. It’s all about improving the online workspace efficiently.

Hence, the social media dispute raises concerns regarding data privacy and safety. Due to evolving technologies, people are highly aware of digital privacy from many data breach cases. Users are right to be skeptical because many large organizations are misusing their personal digital footprint without transparency.

As a result, Microsoft disowns the allegations regarding AI training with data users and reassures its customers. Being a user, be more attentive and careful with digital experience to protect your confidential credentials.

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